Effective Date: 25th June 2023
Rapid Progress UK (“us”, “we”, or “our”), which operates the www.rapidprogress.uk website (the “Service”), recognises the importance of protecting our users’ privacy. To that end, we have created our privacy statement and spam policy in order to demonstrate our commitment to privacy. Information on how site content can and cannot be used is also listed below. Please note that spam laws and regulations above and beyond Rapid Progress UK’s policies may apply to commercial electronic messages sent to individuals who have elected to list their contact information on the Rapid Progress UK mailing list.
Personal Data - Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data - Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies – Cookies are small pieces of data stored on a User’s device.
Data Processors (or Service Providers) - Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject - Data Subject is any living individual who is the subject of Personal Data.
User - The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
What Information is Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
This information is used to deliver the information, products and/or services that you request. It may also be used to notify you of future Rapid Progress UK products, services and/or opportunities that may be of interest to you. When completing these forms, please do not supply another person’s personal data to us unless we prompt you to do so and you have received that individual’s consent to do so.
Personally identifiable information may include, but is not limited to:
First name and last name
Address, City, County, Region, Postal code
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Rapid Progress UK and its Web hosting company, acting as Rapid Progress UK’s agent, collect and store technical information about your visit to our website (“Usage Data”). We use this information for statistical purposes to make our site more accessible to visitors and the information we collect is not provided to any other third party. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
Tracking Cookies Data
The Rapid Progress UK server uses this information to provide certain features during your visit to the Web site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies – We use Session Cookies to operate our Service.
Preference Cookies – We use Preference Cookies to remember your preferences and various settings.
Security Cookies – We use Security Cookies for security purposes.
To see more details about the cookies we use please see our cookie declaration page.
How Information Collected is Used
Rapid Progress UK uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Demographic and profile data collected at our site may be added to a database maintained by Rapid Progress UK to customise your website experience. It may be used to contact users of the website for online surveys or advocacy purposes if the user has indicated an interest.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
Rapid Progress UK may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Rapid Progress UK will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, Rapid Progress UK may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Rapid Progress may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Rapid Progress UK
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
This site uses physical, electronic and managerial procedures to protect information collected online including firewalls to protect the loss, misuse and alteration of the information under our control.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
This site makes list servers and Web forums available to its users. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose personal or business information.
Email and Spam Policy
We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency or company at any time unless compelled to do so by law. We will use your email address solely to provide timely information about Rapid Progress UK and its programs and services. Rapid Progress UK will maintain the information you send via email in accordance with applicable international law.
In compliance with the CAN-SPAM Act, GDPR, and CASL all email sent from our organisation will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
Member/coach contact information included on UK ICF’s website is not posted for the purpose of promoting/marketing products/services to coaches. It is primarily posted for the purpose of allowing potential clients of a coach to connect with a coach. All other email and electronic communications with members should adhere to the following principles:
You should have a prior relationship with the person receiving your email. (Someone giving you their business card is acceptable in this regard, as it implies permission to get in contact. The same is true if someone has sent you an email.)
A valid “from” and “reply to” address must be included with each message.
If you have a subscription list, you should send a confirmation email that the person wishes to be on the list.
There should always be a quick way to unsubscribe from any mail list.
Any request to cease mailing from an individual or organisation should be quickly honoured.
A complaint involving a breach of this policy may be considered a violation of the Rapid Progress UK’s Code of Ethics, and therefore referred to the Independent Review Board for their consideration. Should they find a breach occurred, remedies may be required. Sanctions may also be imposed such as suspending or terminating the coach-client contract or membership with Rapid Progress UK.
Please note that spam laws and regulations above and beyond Rapid Progress UK’s policies may apply to commercial electronic messages sent to individuals who have elected to list their contact information on the Rapid Progress UK website.
Communications Regarding Rapid Progress UK Programs and Services
Rapid Progress UK has a strict anti-spam policy. However, we do want Rapid Progress UK Clients and Members, to be aware of programs, services and opportunities available to you as a client or member of the Rapid Progress UK community. Communications from Rapid Progress UK may include, but are not be limited to the following:
Emails from and regarding Communities of Practice
Information about programmes and new services
Messages from and regarding the Rapid Progress UK community
Client and Member Update emails
Membership renewal reminders
Invitations to webinars and teleconferences designed to enhance your leadership and membership experience
Information about Rapid Progress UK industry research
Choice/Opt-Out or Corrections/Updates
Users of our website can opt out of receiving communications from us and our partners.
If you no longer wish to receive any future communications or need to change or modify information previously provided, please email firstname.lastname@example.org or call +441922660088.
If you wish to opt-out or modify your membership details you must contact Global Headquarters (//coachingfederation.org) as they collect and manage your membership information.
They can be contacted at:
ICFheadquarters@coachingfederation.org or call +1.859.219.3580.
Alternatively, you may also opt out of receiving email communications by clicking the unsubscribe link in any email.
Your Rights – Rapid Progress UK aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Please contact us to make the relevant changes to your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to Rapid Progress UK. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests. If you wish to exercise any of these rights, you may contact Rapid Progress UK at email@example.com or +447704 715229
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service. Google Analytics.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: //www.google.com/intl/en/policies/privacy/
We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). Our preferred payment method is a bank transfer from your bank to ours.
Links to Other Sites
The website contains links to other sites. Rapid Progress UK is not responsible for the privacy practices of such websites. Inclusion of links to an outside website, whether in an advertisement or content area of Rapid Progress UK’s website, is not an endorsement of the website or a guarantee that the information it contains is accurate.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Change in Terms of Privacy
Rapid Progress UK reserves the right to alter its privacy policies.
You may access, download and print materials on this website for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without first obtaining written consent from Rapid Progress UK.
Furthermore, you may not use the materials found on this website on any other websites or in a networked environment without first obtaining written consent from Rapid Progress UK.
All materials on this site (as well as the organisation and layout of the site) are owned and copyrighted by Rapid Progress UK. © Copyright Rapid Progress UK. All rights reserved. No reproduction, distribution, or transmission of the copyrighted materials at this site is permitted without the written permission of Rapid Progress UK.
Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact the following:
By visiting this page on our website: www.rapidprogress.uk/contact
By phone number: +447704 715229